Here you will learn how to refund a payment or part of a payment. Any payback to a customer MUST be done from the POS making sure that the POS is in sync with the payment provider.
1. Find the payment
To make refund, you first need to find the payment on the POS App.
Go to Modules and Payments.
Tip: You can go directly to modules by using the shortcut funktion.
Place your finger outside the left side of the screen and move your finger into the screen by moving to the right.
Click the "Payment" button.
Here the newest payment will always be on top.
If you need to find an older payment you can search for it or find the day that it was done.
2. Make the refund
When the payment has been found, then click anywhere on the line of the payment