Reward program: Cashpoints

Cashpoints are a great way to make customers become regulars. You can set it up so that earn it on every order, use it as gift cards and use it instead of returning cash if the customer is not pleased with the order. 

 

1 cashpoint = 1 krone/euro (or your equivalent local currency) 

Set up cashpoints | Create gift card | Send cashpoints | Cashpoints transactions

Set up a standard cashpoint percentage for your customers to earn for each purchase

 

 

1. Go to Loyalty Reward program

2. Set your cash point percentage, expiry time, and name

 

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Set up cashpoints | Create gift card | Send cashpoints | Cashpoints transactions

 

Create a gift card so that your customer can prepay and order using cashpoints directly on your app.

 

1. Go to Loyalty Gift cards

2. Click Create new

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3. Fill in the customer information

The customer will get an SMS with information that they've received a gift card. 

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Set up cashpoints | Create gift card | Send cashpoints | Cashpoints transactions

 

Is a customer not pleased with their meal? Sending them cashpoints instead is a great way to give yourself a second chance!

 

1. Find the customer using the search bar and click on the three dots

(2. Or under Orders and click on their phone number)

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3. Go to Loyalty

4. Here you can add or subtract and send a message to you customer

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Set up cashpoints | Create gift card | Send cashpoints | Cashpoints transactions

 

1. Find the customer using the search bar and click on the three dots

(2. Or under Orders and click on their phone number)

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3. Select Loyalty

4. Click on View all transactions for a full view of all points earned and spent

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